BDO Dutch Caribbean chooses Fortes Milestones for efficient tracking of hours and invoicing
BDO is a global accounting organization, operating in 164 countries and territories, with more than 115,000 professionals.
BDO Dutch Caribbean – headquartered in Curaçao and with offices in Bonaire and St. Maarten – serves the former Netherlands Antilles with accountancy, tax advice and consultancy.
In this article, Gerd Glaudemans (Managing Partner, BDO Dutch Caribbean) and Egbert Vos (Financial Controller) share why they chose Fortes Milestones as their solution for tracking hours and invoicing. They also explain why the cooperation with the Fortes team is so valuable.
From cumbersome to efficient
Egbert: “For years we worked with a tool for tracking hours and invoicing, but it was cumbersome, error-prone and not user-friendly. It totally did not meet our requirements for efficient working.”
Return to Fortes Milestones
Gerd: “In the past we worked with Fortes for many years. At some point we switched to another solution to follow BDO Netherlands’ policy. But if a system is not satisfactory, you have to look further. Fortes has always pleased us, so the choice to return was quickly made.”
Personal contact and collaboration
Egbert: “The short lines of communication, quick response and active thinking of the Fortes team were decisive for us. When we switched, all master data had to be transferred. Fortes helped us do this as efficiently as possible.”
Lightning-fast implementation
Gerd: “In October 2023, we decided to switch. Whereas an implementation often takes six months, we had all the basic functionalities up and running – despite the holidays in December – within two months. On January 1, we went live with Milestones. Employees experience the system as faster and much more user-friendly than our previous solution.”
Engagement as a success factor
Egbert: “It is a breath of fresh air to work with a party that is really committed and does everything possible to solve your challenges. That commitment is worth its weight in gold.”
Accessible, customer-focussed and solution-oriented
Gerd: “The Fortes team is accessible, customer-friendly and always thinks one step ahead. For example, we wanted additional reports from Milestones. They immediately indicated what was possible and offered solutions we hadn’t thought of ourselves.”
Fortes Milestones: valuable partner for tracking hours and invoicing
Egbert: “For organizations looking for an efficient solution for tracking hours and invoicing, we can highly recommend Fortes Milestones. It is a flexible cloud solution that fits our needs perfectly.”