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KPI (k\u013e\u00fa\u010dov\u00e9 ukazovatele v\u00fdkonnosti) s\u00fa pre modern\u00fdch mana\u017e\u00e9rov nepostr\u00e1date\u013en\u00e9. Ako v\u0161ak efekt\u00edvne vyu\u017e\u00edva\u0165 KPI na riadenie va\u0161ej \u00fa\u010dtovn\u00edckej praxe? A ak\u00fa \u00falohu pri tom zohr\u00e1va Power BI? Jacob den Houting, autorizovan\u00fd \u00fa\u010dtovn\u00edk a riadite\u013e spolo\u010dnosti Fortes Milestones, rozober\u00e1 najd\u00f4le\u017eitej\u0161ie KPI pre \u00fa\u010dtovn\u00e9 firmy. <\/p>\n
Pred formulovan\u00edm k\u013e\u00fa\u010dov\u00fdch ukazovate\u013eov v\u00fdkonnosti je d\u00f4le\u017eit\u00e9 presk\u00fama\u0165 obchodn\u00fd model va\u0161ej organiz\u00e1cie. V pr\u00edpade \u00fa\u010dtovn\u00fdch firiem ide predov\u0161etk\u00fdm o dostupn\u00e9 kapacity alebo \u010dlovekohodiny. Va\u0161imi najd\u00f4le\u017eitej\u0161\u00edmi akt\u00edvami s\u00fa zamestnanci a klienti. Aj ke\u010f sa tradi\u010dn\u00fd obchodn\u00fd model zmen\u00ed, z\u00e1kladom zost\u00e1vaj\u00fa hodiny. KPI by preto mali v\u017edy odr\u00e1\u017ea\u0165 dostupn\u00e9 a realizovan\u00e9 hodiny, najlep\u0161ie sledovan\u00e9 v porovnan\u00ed s rozpo\u010dtom, predch\u00e1dzaj\u00facim obdob\u00edm a predch\u00e1dzaj\u00facim rokom. <\/p>\n
1. Celkov\u00e1 kapacita<\/strong> 2. Pr\u00e1zdne hodiny<\/strong> 3. Pl\u00e1novan\u00e1 kapacita a disponibiln\u00e9 hodiny<\/strong> 4. Realizovan\u00e1 hodinov\u00e1 sadzba<\/strong> 5. Chargebacky<\/strong> 6. Obrat na zamestnanca<\/strong> 7. P\u00e1kov\u00fd efekt<\/strong> 8. Nemocensk\u00e1 dovolenka<\/strong> 9. Nevykazovate\u013en\u00e9 hodiny<\/strong> 10. Zostatok dovolenky a nad\u010dasov<\/strong> Okrem k\u013e\u00fa\u010dov\u00fdch ukazovate\u013eov v\u00fdkonnosti zameran\u00fdch na v\u00fdrobu m\u00f4\u017eete formulova\u0165 aj \u0161pecifick\u00e9 k\u013e\u00fa\u010dov\u00e9 ukazovatele v\u00fdkonnosti pre in\u00e9 oddelenia, ako s\u00fa da\u0148ov\u00e9 a mzdov\u00e9 oddelenia (napr. po\u010det v\u00fdplatn\u00fdch p\u00e1sok na zamestnanca). Potrebn\u00e9 s\u00fa aj finan\u010dn\u00e9 KPI, ako s\u00fa neuhraden\u00e9 poh\u013ead\u00e1vky, priemern\u00e1 doba inkasa, v\u00fdvoj pracovn\u00e9ho kapit\u00e1lu a fluktu\u00e1cia zamestnancov. <\/p>\n V\u0161etky k\u013e\u00fa\u010dov\u00e9 ukazovatele v\u00fdkonnosti maj\u00fa hodnotu len vtedy, ak s\u00fa va\u0161e z\u00e1kladn\u00e9 \u00fadaje spr\u00e1vne zaznamenan\u00e9. To dosiahnete automatiz\u00e1ciou procesov pomocou softv\u00e9ru na pl\u00e1novanie, hodiny, \u00fa\u010dtovn\u00edctvo a mzdy. Pomocou Power BI<\/a> m\u00f4\u017eete tieto KPI preh\u013eadne prezentova\u0165 na informa\u010dn\u00fdch paneloch, a to aj s mo\u017enos\u0165ou preniknutia do detailov. Takto m\u00e1te ako mana\u017e\u00e9r v\u017edy k dispoz\u00edcii spo\u013eahliv\u00e9 inform\u00e1cie, na z\u00e1klade ktor\u00fdch sa m\u00f4\u017eete rozhodova\u0165. <\/p>\n V spolo\u010dnosti Fortes Milestones m\u00e1me dlhoro\u010dn\u00e9 sk\u00fasenosti s vytv\u00e1ran\u00edm ovl\u00e1dac\u00edch panelov Power BI a d\u00e1tov\u00fdch modelov pre \u00fa\u010dtovn\u00e9 firmy<\/a>. Chcete vedie\u0165, ako by to mohlo vyzera\u0165 vo va\u0161ej organiz\u00e1cii a ako to implementova\u0165? Nez\u00e1v\u00e4zne n\u00e1s kontaktujte<\/a>, radi v\u00e1m pom\u00f4\u017eeme za\u010da\u0165. <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" KPI s\u00fa pre modern\u00fdch mana\u017e\u00e9rov nevyhnutn\u00e9. Jacob den Houting hovor\u00ed o tom, ako \u00fa\u010dtovn\u00e9 firmy efekt\u00edvne vyu\u017e\u00edvaj\u00fa KPI pomocou Power BI. <\/p>\n","protected":false},"author":4,"featured_media":29677,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","inline_featured_image":false,"seoaic_article_subtitles":[],"footnotes":""},"categories":[38],"tags":[],"ppma_author":[67],"class_list":["post-30124","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uctovnictvo"],"yoast_head":"\n
Dostupn\u00e1 kapacita v osobohodin\u00e1ch, na FTE a celkovo za rok. Zvy\u010dajne je to pribli\u017ene 1 800 hod\u00edn na zamestnanca na pln\u00fd \u00fav\u00e4zok za rok, pri\u010dom sa zoh\u013ead\u0148uj\u00fa dovolenky, sviatky a pr\u00e1ceneschopnos\u0165. Tento z\u00e1klad tvor\u00ed v\u00fdpo\u010det vyu\u017eitia kapacity. <\/p>\n
Medzery v rozvrhu zni\u017euj\u00fa ziskovos\u0165. Vykazujte pr\u00e1zdne a nenahl\u00e1sen\u00e9 hodiny na zamestnanca, aby ste mali preh\u013ead o vyu\u017eit\u00ed \u010dasu. <\/p>\n
Priebe\u017en\u00fd preh\u013ead o hodin\u00e1ch, ktor\u00e9 e\u0161te len treba napl\u00e1nova\u0165, pom\u00e1ha vyv\u00e1\u017ei\u0165 pracovn\u00e9 za\u0165a\u017eenie a spokojnos\u0165 z\u00e1kazn\u00edkov a zabra\u0148uje tomu, aby vzniknut\u00e1 mar\u017ea zmizla.<\/p>\n
Analyzujte priemern\u00fa realizovan\u00fa hodinov\u00fa sadzbu na zamestnanca a na \u00falohu. To poskytuje preh\u013ead o v\u00fdnosoch, najm\u00e4 v pr\u00edpade doh\u00f4d s pevnou cenou. <\/p>\n
Chargebacky na \u00farovni \u00faloh m\u00f4\u017eu zhor\u0161i\u0165 v\u00fdsledok, aj ke\u010f sa fakturovate\u013en\u00e9 hodiny dosiahnu pod\u013ea pl\u00e1nu. Analyzujte ich, aby ste mohli vykona\u0165 \u00fapravy. <\/p>\n
K\u013e\u00fa\u010dov\u00fd ukazovate\u013e efekt\u00edvnosti a konkurencieschopnosti. Vysok\u00fd obrat na zamestnanca nazna\u010duje efekt\u00edvnos\u0165 alebo vysok\u00fa cenov\u00fa \u00farove\u0148 – a je z\u00e1kladom pre strategick\u00e9 rozhodnutia. <\/p>\n
Pomer medzi partnermi a zamestnancami alebo medzi fakturovan\u00fdmi a podporn\u00fdmi funkciami. Vy\u0161\u0161ia p\u00e1ka znamen\u00e1 vy\u0161\u0161\u00ed zisk na partnera a ni\u017e\u0161ie re\u017eijn\u00e9 n\u00e1klady. <\/p>\n
Pre \u00fa\u010dtovn\u00edcke firmy, kde je obrat priamo spojen\u00fd s osobohodinami, je to k\u013e\u00fa\u010dov\u00fd KPI. Zoh\u013eadnite matersk\u00fa a mimoriadnu dovolenku. Kr\u00e1tkodob\u00e1 absencia m\u00f4\u017ee tie\u017e poskytn\u00fa\u0165 preh\u013ead o spokojnosti zamestnancov. <\/p>\n
Stretnutia, mana\u017e\u00e9rske \u00falohy a predajn\u00e9 \u010dinnosti s\u00fa produkt\u00edvne, ale nevykazovate\u013en\u00e9 hodiny. Stanovte normy na zamestnanca a kontrolujte ich dodr\u017eiavanie. <\/p>\n
Nevy\u010derpan\u00e9 hodiny dovolenky a nahromaden\u00e9 nad\u010dasy ovplyv\u0148uj\u00fa obrat a ro\u010dn\u00fd v\u00fdsledok. Sledujte tieto k\u013e\u00fa\u010dov\u00e9 ukazovatele v\u00fdkonnosti, aby ste mohli presne monitorova\u0165 finan\u010dn\u00fd obraz. <\/p>\n\u0160ir\u0161ie vyu\u017eitie k\u013e\u00fa\u010dov\u00fdch ukazovate\u013eov v\u00fdkonnosti<\/h4>\n
K\u013e\u00fa\u010dom s\u00fa spo\u013eahliv\u00e9 \u00fadaje<\/h4>\n
Ste zvedav\u00ed?<\/h4>\n